Case / Digital channel
COOPEBANACIO R.L.AUTOGESTIÓN
The financial core remains the heart.The experience does not have to feel legacy.
A custom digital experience so members can view and manage their financial products, on an architecture connected to the institutional core.
01 / The challenge
The data can live in the core. The experience does not have to.
COOPEBANACIO keeps products, balances, and financial rules in an existing core. That system is the authority. It must not be exposed to the internet, and its logic must not be duplicated in the frontend.
Members still need a digital channel to view and manage selected capabilities. The architecture has to connect those two worlds without mixing them.
02 / The digital layer
A boundary between the member and the core.
BRILER built a custom digital channel. An API controls access and orchestrates permitted operations. The browser does not talk to the core.
- One APIA boundary that decides what can be viewed or operated.
- Separated dutiesThe channel owns the experience. The core owns the finance.
- Channel identityAccess, onboarding, and passkeys live in the digital layer.
- Core authorityProducts, rules, and member standing stay where they always have.
03 / What the member sees
One experience for several financial relationships.
The channel brings inquiry and selected operations into a clear surface. It is not a window into the internal system.
04 / Self-service
Inquiry is not the limit.
The channel enables selected, controlled operations. Not every product, and not every change: only what the core’s rules authorize.
- 01View
- 02Manage
- 03Update
- 04Operate within authorized rules
05 / Digital identity
Identity belongs to the channel. Financial standing belongs to the core.
Password, onboarding, and passkeys live in the digital experience. Member standing and products are confirmed against the core.
Digital channel
- Access
- Onboarding
- Passkeys
- Digital profile
Financial core
- Member standing
- Products
- Rules
- Authorized operations
Engineering approach
Two domains. One boundary.
The technology holds the separation. The channel can evolve without rewriting the core.
Capabilities demonstrated
What this work makes visible.
The kinds of intervention this case makes visible.
- 01Custom software
- 02Applications and platforms
- 03Enterprise systems
- 04Systems integration
- 05Technology architecture
Next conversation
Do your customers need a modern experience on systems you cannot replace?
Tell us the problem. We start with the core that must stay and the experience that is missing.